Returns & Exchanges
At Yepoda, we want you to love your K-Beauty routine, which is why we offer a 30-day window for returns if the products aren't the perfect match for your skin. Our process is designed to be as seamless and eco-friendly as possible to ensure your satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack the products in their original packaging to prevent damage during transit, ensuring all seals are intact for a full refund.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the nearest designated carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.